To see the answers to these frequently asked questions, click on the question.
No. Your wireless service provider will charge you separately for wireless internet service. Some wireless companies have bundles that include both phone and internet service, and some only have internet service available as an add-on option. Check with the customer service department of your wireless provider for details.
No, AvWx.net is a source of supplemental aviation weather information only. The FAA specifically requires a formal pre-flight weather briefing either from a flight briefer at an FAA Flight Service Station or through the use of DUATS.
The short answer is no. The long answer is maybe, but it probably wouldn’t work well while you’re airborne.
FCC regulation 22.295, which governs cell phones, prohibits the use of cell phones in aircraft while airborne. PCS phones, however, are regulated by FCC part 23, not part 22, and we haven’t been able to find a corresponding regulation in part 23. But keep in mind that some PCS phones fall back to analog cell phone operation when a PCS cell is out of range. Also, the antennas used at the PCS cell towers do a good job of keeping the signal down on the ground where all the customers are, so PCS coverage above about 2500 feet would be spotty at best.
Unfortunately, no. We use PayPal for payment processing, and their payment handling system isn’t compatible with the limited browsers in cell phones. For now, you must use a web browser on a computer to sign up for AvWx.net.
No, but if you disable cookies you will need to log-in each time you use AvWx.net. With cookies turned on, you only need to log-in once a month. The cookie only contains encrypted log-in information, and we never share your cookie information with anyone.
No, but you can use it wherever you have wireless coverage for the cell phone. Check with your wireless vendor for current coverage maps. If you are using an iPod Touch, or Zune HD, you can use AvWx.net wherever your find WiFi coverage.
Yes! — We’re working to extend the usefulness of AvWx.net well beyond the 48 contiguous states.
METARs and TAFs are available for thousands of airports outside the USA. AvWx.net will give you an
infrared satellite image centered on almost any airport world-wide except for those in arctic areas.
We have runway and runway lighting information as well as VHF frequency information for more than
10,000 airports worldwide. If you are outside the U.S. give the 10-day free demo a try.
Yes! Click on Change Login Info in the right hand column under The Help Desk. You can set up a second login ID and password that you define. Your PayPal-issued login and password will continue to work as well.
Visit the Lost Password page. Enter the email address on file for your account, and we’ll email you your password.
You’ll also find instructions there to recover your original username and password from the subscription information in your PayPal account.
NO! Our privacy policy is clear and unambiguous: We do not sell, rent, lend or otherwise divulge the e-mail addresses of our subscribers to anyone. The one exception to that rule is that we will respond to legitimate requests for subscriber information from law enforcement organizations and search and rescue operations.
Click on Cancel Subscription in the right hand column under The Help Desk and follow the instructions there to cancel your subscription from your PayPal account. Your subscription will be cancelled at the end of your current paid subscription period.
We don’t have one. AvWx.net runs with minimal staff, and we simply do not have the personnel available to offer live telephone support. We do however want to give you the best possible service and the contact form is the fastest way to contact us with any problem you may have. Click on Contact The Help Desk, in the right hand column under the heading The Help Desk.